Privacy Policy- Smart Exam Guru

Welcome to Smart Exam Guru, a digital platform designed to help students and teachers manage competitive exam preparation through mock tests, practice sets, doubt-solving, and performance tracking. Your privacy is important to us. 

This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website SmartExamGuru.com and our mobile applications: Smart Exam Guru Student App and Smart Exam Guru Teacher App.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree with this policy, please do not use our platform.

1. Information We Collect

We collect the following types of information whether you are using  Smart Exam Guru Website, Smart Exam Guru Student App and Smart Exam Guru Teacher App:

a. Personal Information

• Name, email address, phone number
  
• Location and gender (optional)
  
• Login credentials
  

b. Usage Data

• Pages visited
  
• Time spent on platform
  
• Click behavior and test performance
  

c. Content You Provide

• Test answers and scores
  
• Questions you ask or answer
  
• Content you upload (if you are a teacher)
  

2. How We Use Your Information

We use your data to:

• Create and manage your account
  
• Provide mock tests, practice tests, and previous papers
  
• Resolve doubts through real-time expert interaction
  
• Improve platform performance and content quality
  
• Show your rank and progress on leaderboards
  
• Send notifications, alerts, and promotional updates
  
• Detect and prevent fraud or misuse
  

3. Sharing of Information

We do not sell your personal data to any third party outsiders. However, we may share information with:

Authorized Teachers: For resolving student doubts and evaluating performance.

4. Data Security

We implement strong security measures including:

• End-to-end encryption
  
• Secure user authentication
  

However, no online platform is 100% secure. We urge you to use strong passwords and keep your login credentials confidential.

5. Your Rights and Choices

You have the right to:

• Access and update your personal information
  
• Request data deletion (subject to legal and operational limitations)
  
• Opt out of promotional emails and messages

6. Children’s Privacy

Our platform is not intended for children under the age of 13. If we become aware that we have collected personal data from a child, we will delete it promptly.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze website traffic. 

8. Third-party Links

We do not sell your personal data to any third party websites. We are not responsible for their privacy practices. Please read their privacy policies before sharing any information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you about significant changes via email or app notification. Your continued use of the platform indicates acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact Smart Exam Guru:

Email: smartexamguru12@gmail.com

Website: https://smartexamguru.com